The cooperation between Mikron Tool and the customer often starts long before the purchase of a tool, before the processing cycle is determined, or before the tools are defined.

The challenging part begins when the customer presents a workpiece which he would like to machine economically on his equipment.

Use the know-how of the specialists

Every sales engineer at Mikron Tool understands the requirements of the customers. He is able to prepare offers, define tools, use them in the machine and thereby determine the optimal cutting parameters. He knows carbides and coatings, tool geometries and chips, he has experience with a great variety of materials to be machined.

Even when the customer approaches the specialists with already clear ideas and a tool drawing and "only" wants a corresponding offer, it is necessary to clarify the exact requirements. What tolerance is to be maintained, what material will be processed, what cycle times are calculated? The selection of the tungsten carbide depends on that, the coating and maybe the geometry could be further optimized.

It becomes more complex when the working cycle for a workpiece as well as the right tools have to be defined. Is a standardized tool adequate or can a combination tool be used more profitably in this case? Which is the ideal process for the machining of a workpiece on a CNC milling machine, linear or rotary transfer machine or automatic lathe? The tool specialist of Mikron Tool is often confronted with this question at the first contact with a customer. Jointly processes are defined, tools are determined, cycle times are calculated all on the basis of ideal parameters. Until the precision is correct and the workpiece can be cost efficient manufactured.

Competence in the service of the machine manufacturer

The cooperation of Mikron Tool with many machine manufacturers has been successful for many years. Participating already in the quoting stage of a machine project, our engineers can make a valuable contribution with their engineering competence and by proposing quality standardized tools.

Higher performance through testing

Testing new tungsten carbide drills before going into serial production or redefining the parameters in order to reduce the cycle times and find the adequate tool for new materials? A manufacturing plant has rarely free capacities on its machines for performing tool tests. Mikron Tool has its own Technology-Center with various CNC machines.